Procedure for Online Reservation


  Step 1. On the main page, select reservation schedule [Week 1], [Week 2] or [Week 3] to check the time slot available. [Week 1] is the current week, [Week 2] is next week and [Week 3] is the week following next week.
Step 2. On the reservation schedule page, check the time slot and equipment type that you want to reserve. (The top row is date, the left column is equipment type.) The time duration displayed on this page indicates that this equipment was reserved on this time duration.
Step 3. The time duration with asterisk indicates that this job will be charged at priority rate.
Step 4. Click the link [Back to online reservation] after checking the schedule.
Step 5. Read the [Terms and Conditions] carefully. If you agree to the terms and conditions of the SPADE Center, click [I have read and agree to the Terms and Conditions stated above]. If you do not agree to the terms and conditions of the SPADE Center, click [I have read and DO NOT agree to the Terms and Conditions stated above].
Step 6. On the online reservation page, select the type of equipment or service on the left frame.
Step 7. Fill in the job request form. Users are required to provide sufficient and accurate device information on the job request form. They should also provide clear instruction on how the job to be performed.
Step 8. Indicate the preference whether you want to continue the job if it exceeds the duration of reserved time (This is only applicable to those job requests performed by our staff and no other reservation follows this job.)
Step 9. Indicate the preference if you are willing to accept priority rate. Users who do not want their jobs to be preempted or request a job to be performed during non-office hours should select the preference of accepting priority rate. When there is no request of preempting your job from other customers, we will not charge your job at priority rate even if you select the preference of accepting priority rate (unless your job is performed during non-office hours.) Users can even request their jobs preempting other jobs on queue by selecting the preference of accepting priority rate. (However, this request is only applicable to those jobs on queue for which the users are not present and they do not accept priority rate.)
Step 10. Indicate whether technical assistance is required for your job request.
Step 11. Check the checkbox besides [I have read and agree to the Terms and Conditions of the SPADE Center] if you agree to our terms and conditions.
Step 12. Click the button [Submit Job Request].


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